Shipping policy

Standard shipping worldwide is at a flat rate of £39 unless stated otherwise. All orders will take 10-14 business days for delivery upon payment confirmation.


You can always contact us with any questions at support@derivecollection.com.


COVID-19 Shipping Notice

Carriers are currently experiencing different issues due to both the holidays and the pandemic. We've been informed that due to pandemic and the holidays, they're understaffed and systems are overwhelmed, resulting in a lot of inconsistent updates. This is a known issue for many major carriers impacting countless small businesses, including ours.

 

Please note that your order may be affected in the following ways:

  • Delayed updates
  • Delivery estimates
  • Delayed delivery
  • Inconsistent delivery

 

We realize this isn't what you want to hear, but we wanted to be as transparent as possible. We’re a very small team doing our best to navigate this time, and we really appreciate your patience and understanding!